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About Travel-Tourism Programs
A high school diploma or its equivalent is the most common educational requirement for reservation and
transportation ticket agent and travel clerk jobs. Some employers, however, prefer applicants who have
completed college coursework in management or business. Many vocational schools offer 6- to 12-week
full-time travel agent programs, as well as evening and weekend programs. travel agent courses also are
offered in public adult-education programs and in community and 4-year colleges. Many reservation and
transportation ticket agents and travel clerks deal directly with the public, so a professional appearance
and a pleasant personality are important. Reservation and transportation ticket agents and travel clerks
may advance by being transferred to a position with more responsibilities, or by being promoted to a
supervisory position.
Jobs in the Industry
Most travel clerks are employed by membership organizations, such as automobile clubs. These workers,
sometimes called member services counselors or travel counselors, plan trips, calculate mileage, and
offer travel suggestions, such as the best route from the point of origin to the destination, to club
members. Most reservation agents work for large hotel chains or airlines, helping people to plan trips
and make reservations. They usually work in large reservation centers, answering telephone or e-mail
inquiries and offering suggestions and information about travel arrangements, such as routes, schedules,
rates, and types of accommodation. Although agents and clerks are found throughout the country, most
work in large metropolitan airports, downtown ticket offices, large reservation centers, and train or
bus stations. The remainder work in small, regional airports, or in small communities served only by
intercity bus or railroad lines.
Leading Programs:
- Hospitality - Travel and Tourism
- Travel & Tourism Operations
- BBA: Hospitality and Tourism Mgmt
- MBA: Hospitality and Tourism Mgmt
More Tourism Colleges
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