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About Administrative Assistants
Secretaries and administrative assistants are responsible for a variety of administrative and clerical
duties necessary to run an organization efficiently. They serve as information and communication managers
for an office; plan and schedule meetings and appointments. In addition to arranging conference calls and
scheduling meetings, they may handle more complex responsibilities such as conducting research, preparing
statistical reports, training employees, and hiring and supervising other clerical staff. Qualified
administrative assistants who broaden their knowledge of a company’s operations and enhance their skills
may be promoted to senior or executive secretary or administrative assistant, clerical supervisor, or
office manager.
Scope of Administrative Assistant Program
Increasing office automation and organizational restructuring will continue to make secretaries and
administrative assistants more productive in coming years. Computers, e-mail, scanners, and voice message
systems will allow secretaries and administrative assistants to accomplish more in the same amount of time.
However, many secretarial and administrative duties are of a personal, interactive nature and, therefore,
not easily automated. Responsibilities such as planning conferences, working with clients, and instructing
staff require tact and communication skills. Because technology cannot substitute for these personal skills,
secretaries and administrative assistants will continue to play a key role in most organizations.
Leading Programs:
- Certificate in Administrative Assistant
- Associate in Administrative Assistant
- Diploma in Administrative Assistant
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